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I had used this company for about a year. During that time I made several attempts setting up through their auto-pay, but there system couldn't seem to get it together. Sarcastic So I was having to manually pay and set my delivery dates every month. I ended up moving...
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2.0
#1349594
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Readyrefresh - Water not delivered on dates showing

Water not being delivered on dates given and saying they did!!!!!
#1344159
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Readyrefresh - The worst company to ever deal with.

Continuosly promised to deliver water and never did flr over a month. Tjen i get charged for 2 waters and was told i would get reembursed and they never did that either. Do not order from this company!!!!
#1344138
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Two days ago I received their usual reminder text that delivery was today, 8/31. I put my bottles out at 6:30 am. At 9:05 I get the message they can’t come till 9/4, no other explanation. I call, placed on hold, then disconnected. This is the second time since I joined...
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2.4
#1343282
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Readyrefresh - Billing

I have a problem with their billing procedures They state my account is closed because I owe them money. My bank statement indicated that the payments are all up to date .
3.4
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1342517
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So I called to cancel my service, because I found out that every month I get charged different amounts, first month it was $6.00, last month it was $36, then this month it's 10 bucks, I haven't changed the plan or anything on my account, then I found out I couldn't log...
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1.7
I liked
  • Delivery drivers
I didn't like
  • Customer service at the corporate office
#1339896
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Readyrefresh - Billing

My bill was 44 dollars and without receiving any water became 88 dollars and again without receiving any water it was 108 dollars.
1.5
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1339770
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I’m giving 1-Star because there isn’t an option to give none or negative. The product (water) is good, but the service lacks professionalism and reliability. I had problems with ALL my deliveries, going days and even weeks without water because customer service was...
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1.2
#1338572
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Readyrefresh - Horrible

Delivery service is terrible. Kept postponing delivery. No explanation. Customer service the worst. Cancelled service and no one contacted me after. Cancelled with corporate office and they didn’t even care
#1337540
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I was supposed to have a delivery of a water cooler and water yesterday 8/22 I called them in the morning and made sure everything was okay and my delivery was coming I was told I was on the schedule . At 330pm I called because my delivery still hadn’t come I was told...
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1.0
#1337151
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