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2.8

Same story here. Every day before a delivery, Ready Refresh delays the delivery for another day.

The empty bottles have now been sitting outside for a week. If it doesn't finally show up Monday, it will be time to cancel service and switch to Crystal Springs. A few months ago, they were blaming the weather, but the problems started last summer. My guess is they are short-handed but unwilling to pay their drivers more.

Well they keep this up and they aren't going to need those drivers after all.

What I don't understand is why they don't know until the day before why they aren't going to be able to make the next day's deliveries. They must be prioritizing large accounts at the expense of residential deliveries.

Reason of review: Problem with delivery.

Preferred solution: Deliver product or service ordered.

ReadyRefresh Pros: Convenience of delivered water.

ReadyRefresh Cons: Delivery services.

Location: 5482 Route 9W, Newburgh, NY 12550, USA

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The water deliveries are so ridiculous. They are NEVER on time.

My water bottles sat outside my door for a week last month. Now this month it's late as well. This has been going on for 3 months now.

Never had this issue when Poland Springs was doing the deliveries. In the process of looking for a new company.

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