ReadyRefresh Phone Numbers and Emails

Toll-Free Number:

  • (800) 274-5282
Send Message

Customer Service:

  • (866) 813-4939
    Order
  • (844) 897-8094
    Professional Dispenser Cleaning Services
  • (800) 759-6208
    Water Filtration

Legal:

  • (844) 887-3758
    Privacy Inquiries

ReadyRefresh Emails:

Customer Service
App
Jobs/ Career
Legal
DMCA Inquiries, Privacy Inquiries
customerservice@readyrefresh.com
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More phone numbers and emails Less phone numbers and emails

How to Contact ReadyRefresh Customer Service?

Most Popular Number:

(800) 274-5282
Total calls: 7 106 Issues resolved: 390 Last call: Mar 18, 2024

What Is the Readyrefresh Customer Service Phone Number?

ReadyRefresh offers a range of phone numbers to cater to the diverse needs of their customers. The contact number designated for general inquiries is 1-800-274-5282. Similarly, if you have specific questions about your orders or require assistance, call ReadyRefresh customer service at 1-866-813-4939. Additionally, for matters related to privacy or legal issues, call the company by dialing 1-844-887-3758.

These phone numbers are thoughtfully designed to address a range of ReadyRefresh customer care issues, ensuring that customers receive tailored assistance. Whether it is regarding orders, privacy inquiries, or legal matters, ReadyRefresh contact teams are dedicated to delivering comprehensive support and enhancing overall satisfaction.

Can I Contact Readyrefresh Support via the Corporate Email Address?

You can reach out to the ReadyRefresh customer service via email as well. Use the designated the customer service email address, which is customerservice@readyrrefresh.com. This ReadyRefresh email also serves as the corporate email address to reach out to the company and have your queries and issues resolved. Alternatively, you can also navigate to the ReadyRefresh website and access the Frequently Asked Questions (FAQs) section for self-help. However, if you require more personalized assistance on your issues, scroll down the website's homepage and click on the "Help Center" option.

There, you will find the "Contact Us" link or "Send Message" option - clicking on either of the options will allow you to send a direct message to the ReadyRefresh customer care team. You must submit the message by completing the entire form with all the mandatory information. The corporate office is committed to responding to the messages within two business days with a possible solution to your issues.

How Do I Contact Readyrefresh Online via the Website?

For ReadyRefresh customer care services via their websites, visit the "Help Center" under the Support category on the home page. The "Help Center" features a list of Frequently Asked Questions (FAQs) containing informative articles. This includes account management, billing, communication, delivery, and equipment-related articles. Alternatively, if you require personalized assistance, scroll down the page to find options like the "Reach Out To Us" or "Send Message" option for tailored support. Both options involve submitting a request form, and you can anticipate a response within two business days during ReadyRefresh customer service hours. These online resources offer a very convenient way to receive the required assistance from the ReadyRefresh customer service team.

PissedConsumer Club

Contact Information

ReadyRefresh Website:

ReadyRefresh Help Center:

Corporate Office Address:

BlueTriton Brands, Inc.
#216 6661 Dixie Hwy, Ste 4
Louisville, Kentucky 40258
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday 8:00am - 9:00pm

Saturday: 8:00am - 4:00pm


Mailing Address:

ReadyRefresh

P.O. Box 30139

College Station, TX 77842


Payment

P.O. Box 856680

Louisville, KY 40285-6680


Other Location:

BlueTriton Brands, Inc.

900 Long Ridge Road, Building 2

Stamford, CT 06902-1138

More contact details

ReadyRefresh Customer Service Reviews

1.4 / 5
Bad
Roch Syj
No one shows up for service
stars-rating stars-rating stars-rating stars-rating stars-rating
3.0

Not good, because I missed a whole day's work just waiting for them. And this is the second time they do this to me.

Read full review
Marisol C Qyf
I literally have to do an internet search for cust service phone number. Why do you guys make it so difficult to speak to a human being service agent??
stars-rating stars-rating stars-rating stars-rating stars-rating
1.8

Delivery called, hung up on me and no delivery so far Does he think *** melt away in the rain???
Not great. Tried calling customer service and impossible to find a phone number. Why?

Read full review
Guest-5291166
Poor customer service!

horrible! last month you rescheduled my delivery and charged me twice.

this month no water!

and CS argued with me. I can't even respond to this because I only have 200 characters to reply.

Read full review
Leonecia S
Second time not receiving my delivery
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Says it's been delivered, I've been home all day. I contacted customer service, the bot said it's running late, maybe up to 8 pm.

Almost immediately after that message, it says my water had been delivered. I checked and it hadn't been but my account now says it's been delivered and I can't dispute it because it's after hours.

Canceling this *** first thing tomorrow! Terrible computer!noNo

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How Good is ReadyRefresh's Customer Service?

Mario S Vfw
Mario S Vfw
Feels Disappointed | Mar 18, 2024

PESIMO SERVICIO
INCUMPLIDORES DE TERMINOS DEL CONTRATO
HACEN LOS QUE LES DA LA GANA
ENGAÑO AL CLIENTE

Read full quote
Zilla Rja
Zilla Rja
Feels Disappointed | Mar 07, 2024

I was aggravated because I asked question they didn’t have answers. Then they hung up.. I was aggravated never said pissed off. I love Ready Refresh

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Trevin Dpb
Trevin Dpb
Feels Disappointed | Mar 07, 2024

I couldn't talk and my order was not completed, you improperly charged my account 45 dollars

Read full quote
Zavion Unn
Zavion Unn
Feels Satisfied | Feb 29, 2024

it has always been good but in this case i was out of the country. that was the problem

Read full quote
Fausto Mmh
Fausto Mmh
Feels Disappointed | Feb 23, 2024

If I could find another service I would not deal with ReadyRefresh anymore

Read full quote
Anjuli Qkd
Anjuli Qkd
Feels Satisfied | Feb 22, 2024

A great exceptional experience.

Read full quote

Summary of ReadyRefresh Customer Service Calls

11.1K TOTAL
CALLS
03:53 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ReadyRefresh?

Shipping and Delivery Question:

  • “No water was delivered”
  • “Schedule a different delivery for my office”
  • “Delivery”

Payments and Charges Question:

  • “Billing credit for referral ref#45690837”
  • “Billing”
  • “Set up payment method”

Activation/ Cancellation Question:

  • “I need to cancel my service”
  • “Cancel”
  • “I cancel and my money is still been taken”

Request for Information Question:

  • “Looking for water delivery”
  • “Need to reschedule delivery”
  • “Check on a or”

Account Question:

  • “I forgot my information”
  • “Account closed”
  • “Account”

Staff Question:

  • “No one shows up for service”
  • “Services issues”
  • “Customer services”

Product/ Service Question:

  • “My machine isn't no working”
  • “Fake bill”
  • “My phone was broken need to reset my account in new phone forgot my username and password”

Return/ Replace Question:

  • “Change address”
  • “To return water dispenser”
  • “Return a cooler”

Cards Question:

  • “Gift card”
  • “Update credit cards”
  • “You are charging my card after I canceled”

Refund Question:

  • “Refund”
  • “Bottle refund not showing up in my billing”
  • “I need a refund , I'm not having delivery next week”

Website/ Application Question:

  • “Web site order”
  • “Terrible website”
  • “The website diesn't allow contact with customer service- only irdering. It looks like my standing order got changed.”

Employment Question:

  • “Employee ment driver job”
  • “Take my Auto pay off”
  • “Kiero ver eske yo pedí unas ves al mes kemeestubieran mandando agua”

Other Question:

  • “El dispensador que pedi no me llegó”
  • “Orders”
  • “Pricing”

About

Related Companies

Nestle, Stouffers, Nespresso, Poland Spring, Nestle Waters

Summary

Being a leading player in the market, ReadyRefresh is a business offering water and beverages delivery for businesses and individual clients. ReadyRefresh has a large portfolio of brands offering customers a choice of such leading labels as Acqua Panna, Perrier, S.Pellegrino, Nestle Pure Life, and Nestea, etc. At ReadyRefresh website users can place their orders in 3 easy steps choosing particular products and frequency of delivery. Home delivery, small or a large business, ReadyRefresh has solutions for different customers. ReadyRefreshis is a daughter company of Nestlé Waters North America Inc.

ReadyRefresh reviews and complaints

ReadyRefresh is ranked 101 out of 378 in Food Delivery category

Area Served

USA

Payment Methods

American ExpressVISAMasterCardDiscover

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