ReadyRefresh - Extremely poor delivery
I have never experienced such a bad delivery system; my delivery is being pushed out every day to the next day and customer service, although polite and nice, have no clue as to what is happening. Management should really be ashamed of running such a system.
Customer service put me in touch with the local branch; the person there claimed they have switched to a new software and that is the cause of issue. I am not sure that is the case but even if so, such a poor management where a new software management system is put in place without adequate testing, and no one at the management level seems to give a damn!
Reason of review: Problem with delivery.
Preferred solution: Deliver product or service ordered.
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