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They are a pitiful excuse of a company. They serviced my water in NYC for years and in the last year could not stick to a delivery schedule.

I had numerous supervisors and "specialists" supposedly monitoring my account and nothing changed. I cancelled them in May and hired Crystal Springs, an amazing company. THEN at my second home on Eastern LI (where I'd had water serviced privately by a local company) I learned last week the local company had sold out to.... Ready Refresh.

I had a heart attack. Of course not even the FIRST delivery has happened on time....now we are on day #3 of speaking to supervisors, specialists and what not. They are fired.

They are simply incapable of doing what we pay them a lot of money to do. Avoid at every possible cost.

Reason of review: Poor customer service.

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Guest

I agree 100%: Ready Refresh is one of the worst companies with which I ever had to deal. Lazy, incompetent, unreliable, unapologetic, and disorganized, they unfortunately have a monopoly in New York City, where I live.

Their deliveries are often delayed by days, wrongly billed, and fail to do what they say they will do; they promise refunds that never goo through, etc. HORRIBLE COMPANY!!!

Guest

Ready fresh has gone downhill real fast . The prices go up service is terrible delivery skipped and rescheduled with no notice Iโ€™m thinking itโ€™s time to change because these people are drowning and cannot handle clients properly anymore they used to be the best not anymore

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