State: New York Clear all filters (9 of 147 reviews match)
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This company is really ridiculous. Missed deliveries. Postponed deliveries. I do not like to bash companies because we are trying to do business. But they really really deserve their bad reviews. Not only will they cancel a delivery but will do so without regard to...
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2.5
#1299850
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ReadyRefresh is a Monopoly on water delivery for Poland Spri

The prices have jacked up and you have no options when you search for Poland Spring Water delivery. The service has always been terrible as well the past couple of years
2.1
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Islandia, New York
#1298273
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I contacted customer support on June 28th as my delivery had been re-scheduled for a third time this month! It was delayed last month as well. This all occurred after increasing pricing on delivery, water and rental. The rep that handled my call was extremely rude and...
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1.0
Islandia, New York
#1294257
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Readyrefresh - Terrible delivery and customer service

Special request of no delivery on fridays and mondays to my office: water bottle always left on those days! Terrible sarcastic , customer support. Driver delivers to wrong location and the best they can do is to reschedule for a week later! Terrible!!
1.2
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Website
#1293898
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Over last few months they have rescheduled delivery appointments several times. They keep saying that they have delivery challenges in certain parts of the country and that this is a known issue from top of the executive chain down to the folks in the trenches. The...
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#1275297
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Readyrefresh - We are not receiving deliveries!!!

Haven’t received 2cases of Poland spring sparkling water (orange).
1.0
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Customer service
#1266823
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The driver on my route is the worst. He slams the cases of water down so that the tops of the bottles become squished/damaged. I also asked the driver to please close the gate behind him after he delivers the water and he just got in his truck and left. I called...
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1.7
I liked
  • Convenience of delivered water
I didn't like
  • Everything is terrible
  • Bad service
  • Horrible driver with no regard for your product or the customer
#1253428
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Same story here. Every day before a delivery, Ready Refresh delays the delivery for another day. The empty bottles have now been sitting outside for a week. If it doesn't finally show up Monday, it will be time to cancel service and switch to Crystal Springs. A few...
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Anonymous
Anonymous

The water deliveries are so ridiculous. They are NEVER on time. My water bottles sat outside my door for a week last month. Now this month it's late as well. This has been goi...

2.9
I liked
  • Convenience of delivered water
I didn't like
  • Delivery services
#1253298
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Readyrefresh Delivery Service Review from New York, New York

This is the worst company to do business with. You'll never get your water delivery on time. They always pushing the date to a tomorrow that never comes. Just don't deal with them, you'll be disappointed.
2.5
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1245447
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Contact Readyrefresh

Mailing Address:
Nestlé Waters North America Inc.
900 Long Ridge Road, Building 2
Stamford, Connecticut 06902
United States
Phone:
(866) 813-4939
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Readyrefresh Products and Services