State: New York Clear all filters (14 of 203 reviews match)
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Their prices went up and yet they can not seem to manage a delivery on time. They charge for shipping, they charge for their old broken coolers and now I get an email on the day of my scheduled delivery saying "We are sorry to inform you that we are unable to deliver...
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#1353632
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Readyrefresh - A total scam

Absolutely do not sign up for this service. They will deliver your first or second water. After that they will fail miserably on delivery. I Cancelled my service the 3rd month. Do not use their service ,a total waste of time. Customer service has a script with every excuse in the book.
1.0
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#1309537
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Why are you telling paying customers over and over again that there water will be delivered on days then tell them there water wont be delivered on time? You people have been telling me that my water was going to be delivered today at 11:30 am from two days ago then...
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1.0
#1307825
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they continually reschedule deliveries ,, this has been getting worse in the last year . " We are sorry to inform you that we are unable to deliver your ReadyRefresh order as previously scheduled and have rescheduled it for Friday, July 20th, 2018. We apologize for the...
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1.0
I didn't like
  • Surly customer service woman
#1307397
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I have been getting water from this company for 3 years and this past year has been the worst they have been. They have been inconsistent in delivery service for the past couple of months. They re-schedule every day for 1 whole week which can go to a second week every...
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1.0
#1307385
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This company is really ridiculous. Missed deliveries. Postponed deliveries. I do not like to bash companies because we are trying to do business. But they really really deserve their bad reviews. Not only will they cancel a delivery but will do so without regard to...
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2.5
#1299850
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ReadyRefresh is a Monopoly on water delivery for Poland Spri

The prices have jacked up and you have no options when you search for Poland Spring Water delivery. The service has always been terrible as well the past couple of years
2.1
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Islandia, New York
#1298273
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I contacted customer support on June 28th as my delivery had been re-scheduled for a third time this month! It was delayed last month as well. This all occurred after increasing pricing on delivery, water and rental. The rep that handled my call was extremely rude and...
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1.0
Islandia, New York
#1294257
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Readyrefresh - Terrible delivery and customer service

Special request of no delivery on fridays and mondays to my office: water bottle always left on those days! Terrible sarcastic , customer support. Driver delivers to wrong location and the best they can do is to reschedule for a week later! Terrible!!
1.2
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Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1293898
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Contact Readyrefresh

Mailing Address:
Ready Refresh by Nestle
11740 Miramar Pkwy
Miramar, Florida 33025
United States
Phone:
(800) 274-5282
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Over last few months they have rescheduled delivery appointments several times. They keep saying that they have delivery challenges in certain parts of the country and that this is a known issue from top of the executive chain down to the folks in the trenches. The...
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#1275297
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