Product: Readyrefresh Customer Care Clear all filters (0 of 8 reviews match)
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I have had Ready Refresh delivered for almost 3 years. Anytime you call and speak to a customer service representative with any questions it is a hit and miss if you're going to get a rude and condescending person on the phone. I pretty much know by now who the rude...
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Readyrefresh Customer Care
#1308552
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I am not sure what happened with this company, but their customer service is non-existent. Yes, they have people who answer the phone, but they can not give you any kind of service. We are supposed to have deliveries every 2 weeks. We ran out of water and when I called...
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Anonymous
Anonymous

This company sucks I've been waiting for my delivery for two days now and when u call they don't know crap and keep telling me oh it will get there i told them if it's not her...

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Readyrefresh Customer Care
#1307670
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This is the worst home delivery I have ever dealt with. They do not value their residential customers and customer loyalty is of little value as well. When I cancelled the service because I get rescheduled EVERY month and 3 times this month, I was charged for the...
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Readyrefresh Customer Care
#1261583
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Called the customer service number, and it takes about 3 minutes to go through all of the options (zip code, phone number, account number, answering other questions, etc.). And then the automated system has to repeat everything back. So ridiculous. Why can't you just...
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Readyrefresh Customer Care
#1260934
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Over the past 6 months I have called customer service on 20 separate occasions with one simple request that the dishonest , incompetent, unprofessional customer service reps cannot make happen. This is to have the delivery guy ring my bell to come into my office to...
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Anonymous
Amy Gross

Never dealing with this Ready refresh water company again. They charge late fees and numerous times they have postponed our delivery to another day.

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Readyrefresh Customer Care
#1257008
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Since that time we got several price increases and a del fee! just recently we recived a notice our del fee will increase by $2.00 and water by $1.20! That brings our water del up too $5.95 a month & $8.49 for a 5gal jug and a $6.00 dep per bottle! When i call too...
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Readyrefresh Customer Care
#1251655
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I was a customer with Ready Refresh (went thru 2 buy outs with Ready Refresh being last one) for 20 years. Last week I got a tiny post card in the mail, which would be easy to not see or throw away as junk, and it informed me the price per bottle was going a dollar up...
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1.0
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Readyrefresh Customer Care
#1239492
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Readyrefresh - Update

Spike to customer service. Asked why after years of stellar service the past two months have been impossible. She said “we are backlogged” and put me on hold to speak to a supervisor. Waited and waited... and nobody camemon the line. Last month i also complained and nothing was resolved
1.3
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Readyrefresh Customer Care
#1201370
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