Product: Readyrefresh Delivery Service Clear all filters (0 of 99 reviews match)
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Readyrefresh - Horrible customer service

We have been Ready Refresh customers for at least a decade. We have overlooked price increases and inconsistent delivery. But now they charge $3 a month for the honor of receiving a hard-copy bill? I’m done. Time to find another one after delivery company.
1.7
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Readyrefresh Delivery Service
#1410664
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Their prices went up and yet they can not seem to manage a delivery on time. They charge for shipping, they charge for their old broken coolers and now I get an email on the day of my scheduled delivery saying "We are sorry to inform you that we are unable to deliver...
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Readyrefresh Delivery Service
#1353632
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On the day of our water delivery, they call to say oops they can't make it. Note as of today the local stores had sold out of water. We were counting on this delivery to carry us thru the hurricane-which by the way has been on the news nonstop for over a week. Instead...
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2.6
Product
Readyrefresh Delivery Service
I liked
  • Product
I didn't like
  • That in time of an emergency they are unreliable
  • Unprofessionalism
#1352396
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Readyrefresh - Delivery purpose

They delivered the wrong number of bottles. They didnt take my empties. This is after 3 rescheduled deliveries from you guys and today im leaving on vacation! The service is terrible
1.1
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Readyrefresh Delivery Service
#1333411
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Readyrefresh - Awful Communication

You’re on their schedule, not other way around
1.0
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Readyrefresh Delivery Service
#1333249
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I have had this service for just over 1 year. Everything was fine until recently. The first issue was a driver who argued with my 77 y/o mother about bringing the bottles in to where the cooler was and picking up the empty bottles. This last issue was similar. The...
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1.8
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Readyrefresh Delivery Service
#1314435
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Readyrefresh - Your service is disgusting,

Readyrefresh - Your service is disgusting,
Your service disgusting. Never order water from you guys and I tell every customer who had account on this service plz before place in order make sure they delivery on time I bet this never happen since six month they cancel like hundred time !! My text message is like this every single time !!! From my side your rank is 000000
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Readyrefresh Delivery Service
#1308323
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Readyrefresh - Can’t get a delivery

My deliver was originally scheduled for July 13, 2018. It was then rescheduled for 7/16, then 7/17, 7/18, 7/19, 7/20, and now 7/23. I’m pretty sure that will be rescheduled too.
2.3
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Product
Readyrefresh Delivery Service
#1308280
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Why are you telling paying customers over and over again that there water will be delivered on days then tell them there water wont be delivered on time? You people have been telling me that my water was going to be delivered today at 11:30 am from two days ago then...
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1.0
Product
Readyrefresh Delivery Service
#1307825
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" We are sorry to inform you that we are unable to deliver your ReadyRefresh order as previously scheduled and have rescheduled it for Friday, July 20th, 2018. We apologize for the inconvenience this may have caused and appreciate your patience and understanding....
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1.0
Product
Readyrefresh Delivery Service
I didn't like
  • Surly customer service woman
#1307397
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