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If I didn’t like Zephyrhills water so much I would cancel my service!! This company doesn’t think twice about canceling a delivery and rescheduling in the morning of your delivery. So now, I have to wait another 3 or 4 days for my delivery. What’s the sense in having...
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1.1
#1361803
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Readyrefresh - Very poor driver behavior

I leave at an apartment and the delivering driver parks blocking the entrance and would not move for me to entr after his delivery. Its a shame we have a company that trains their drivers to behave this way.
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1361355
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9-20-18 and 8-18 deliveries (only 2 times that we have ordered from ReadyRefresh) had items that I did NOT order yet the online invoice was correct both times! The second delivery was not left in the designated spot! The website is painful to use; the customer service...
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#1361191
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We regularly get 5 gallon jugs of water delivered and rent a machine from ReadyFresh. After the purchase/switch to Nestle they started delivering cups with the water and charging for them. I did not order these cups. I requested they stop and remove the charges. I...
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#1360988
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Delivery date keeps getting pushed back due to "organizational challenges". Customer service is absolutely useless and offers no solution to this ongoing issue. Hold times to speak to a customer service representative are too long and highly frustrating. Apparently,...
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1.4
I didn't like
  • Delivery services
  • Consistent problem
  • Customer service
#1360052
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I could never get through to customer service. I wrote emails...called...etc. I have not had a water delivery since MARCH ( it is September) & I got a collection agency notice for $145.62....if they can tell me what I'm paying for I will gladly pay! nobody can! Was I...
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1.0
I liked
  • Cold water
I didn't like
  • Weird billing and prices
#1353683
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Their prices went up and yet they can not seem to manage a delivery on time. They charge for shipping, they charge for their old broken coolers and now I get an email on the day of my scheduled delivery saying "We are sorry to inform you that we are unable to deliver...
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#1353632
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Readyrefresh - DONT EVER BUY ANYTHING FROM THIS CONPANY

This company steal your identification, this company steal you money, I don’t have any service with them or either my mom and they call me to get my credit card information and they don’t even have a costumer number or account number. Don’t buy it from Costco either!!!!
#1353606
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On the day of our water delivery, they call to say oops they can't make it. Note as of today the local stores had sold out of water. We were counting on this delivery to carry us thru the hurricane-which by the way has been on the news nonstop for over a week. Instead...
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2.6
I liked
  • Product
I didn't like
  • Unprofessionalism
  • That in time of an emergency they are unreliable
#1352396
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Contact Readyrefresh

Mailing Address:
Ready Refresh by Nestle
11740 Miramar Pkwy
Miramar, Florida 33025
United States
Phone:
(800) 274-5282
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Really enjoyed this company to start. The drivers were somewhat polite. Was nice having water delivered to the office. We were receiving invoices via email and then it stopped. unsure why but never received a reminder call until 3 months down the road and received a...
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#1351366
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