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Readyrefresh - Nestle destroyed Poland Spring
Readyrefresh - Nestle destroyed Poland Spring
Readyrefresh - Nestle destroyed Poland Spring
Poland spring probably was bought by this *** h**** British company. I have been a customer with Poland spring since 2005. Total of 13 years. For last six months the service is terrible. The new company has mind set of delivering food and water to third world...
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Company wrote 0 private or public responses to the review from Aug 16.
1.0
#1330939
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I have been a customer for over 15 years and since they changed to Readyrefresh, their service has gone completely downhill. They rarely deliver on the stated date - usually one or two days after. They also have cut products including all deliveries of bottled iced...
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Company wrote 0 public responses to the review from Nov 17.
Anonymous
Anonymous

Cooler leaking as of 11/21/18. Called, thought water jug leaking, reported it as such. When informed about cooler, I called it in. They come out on 8-1 time frame, @ 3:45, bri...

#1402657
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I have had the worst experience with this company. Our company was moving locations so I went into my account to ensure that there were no more deliveries scheduled - I went through everything. Two weeks later we receive a notification that a delivery was made to our...
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Company wrote 0 private or public responses to the review from Dec 07.
1.3
#1417438
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If I didn’t like Zephyrhills water so much I would cancel my service!! This company doesn’t think twice about canceling a delivery and rescheduling in the morning of your delivery. So now, I have to wait another 3 or 4 days for my delivery. What’s the sense in having...
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Company wrote 0 private or public responses to the review from Sep 21.
1.1
#1361803
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Readyrefresh - Horrible customer service

We have been Ready Refresh customers for at least a decade. We have overlooked price increases and inconsistent delivery. But now they charge $3 a month for the honor of receiving a hard-copy bill? I’m done. Time to find another one after delivery company.
Company wrote 0 private or public responses to the review from Nov 29.
1.7
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1410664
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Hi I was waiting for my water today but no one showed up to me. someone called and told me they are 5 minutes away hours went and no one came. I was charged money and I did not get anything. No I have to go out and shop for water and spend more money on gas and water....
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Company wrote 0 private or public responses to the review from Nov 16.
2.4
#1402103
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I purchased a water (hot and cold) dispenser from Ready Fresh by Nestles. after several months it quit working, I called and they delivered a replacement unit. Now it has failed too, get no cold water and the pump or compressor runs almost continually. I called to...
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Company wrote 0 private or public responses to the review from Oct 17.
2.5
#1384209
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Readyrefresh - Lack of customer service

Scheduled a day/time to replace a defective water cooler. I place two calls to remind them to call me 15 min before they arrived. They did not call and when I arrived 5 minutes later they had already left. Called and asked them to come back or I would cancel my contract with them. They never came back or called. They truly don’t care that they lost a long time customer.
Company wrote 0 private or public responses to the review from Nov 01.
1.7
Details
Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1392412
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Two days ago I received their usual reminder text that delivery was today, 8/31. I put my bottles out at 6:30 am. At 9:05 I get the message they can’t come till 9/4, no other explanation. I call, placed on hold, then disconnected. This is the second time since I joined...
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Company wrote 0 private or public responses to the review from Aug 31.
2.4
#1343282
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I have been talking to them for couple of weeks on delivery time and price. It was a large order to support a non profit event. They have called me to get the orders. Once I confirmed the order, they delayed the confirmation and 3 days before the event and said, they...
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Company wrote 0 private or public responses to the review from Oct 09.
1.0
I didn't like
  • Terrible customer service
#1377550
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