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Readyrefresh - Nestle destroyed Poland Spring
Readyrefresh - Nestle destroyed Poland Spring
Readyrefresh - Nestle destroyed Poland Spring
Poland spring probably was bought by this *** h**** British company. I have been a customer with Poland spring since 2005. Total of 13 years. For last six months the service is terrible. The new company has mind set of delivering food and water to third world...
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1.0
#1330939
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Two days ago I received their usual reminder text that delivery was today, 8/31. I put my bottles out at 6:30 am. At 9:05 I get the message they can’t come till 9/4, no other explanation. I call, placed on hold, then disconnected. This is the second time since I joined...
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2.4
#1343282
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When my small nonprofit organization's office in Baltimore started our last 5-gallon bottle of Nestle ReadyRefresh water, I placed an online order for delivery, and got the date May 16 (2018). As has happened before, the delivery did not take place that day, but was...
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Anonymous
Allie2baba

Having a similar problem in West Hartford, CT. Was told delivery would be on 5/29, and it never came. Went online, looked at account and delivery was re-scheduled to 6/4. We n...

Anonymous
Kelly

I came across a post. He mentioned that one of their customers services representative told him that we are going to be facing a water crisis!..

#1272495
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I had used this company for about a year. During that time I made several attempts setting up through their auto-pay, but there system couldn't seem to get it together. Sarcastic So I was having to manually pay and set my delivery dates every month. I ended up moving...
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2.0
#1349594
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I was satisfied the first several years but this past year has been horrible. Water is never delivered as scheduled, always delayed. This past month my water delivery has been rescheduled 5 times already and I still haven't received my water. I am being told there is...
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Anonymous
DAG

I am having the same issue. No help from customer service. I’ve been told they don’t have enough drivers, they’re training new drivers, they are backed up. I have been waiting...

Anonymous
Waterdrinker

I have the same situation, they rescheduled delivery 4 times but I live in on beacon st. and every day see their car.

1.0
#1290081
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You have the worse service ever! I don't understand how your company keeps it's head above water. Deliveries are constantly pushed back or over looked completely, and then you have the audacity to bill your customers wrong. your company is sad and I for one are through...
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1.2
I didn't like
  • That the delivery driver did not ring my bell
  • Totally unreliable and customer service has no clue
  • Horrible driver with no regard for your product or the customer
#1335033
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Over the past week they rescheduled delivery 5 times. And left me without water for the weekend. When I called them the girl said she's just a call center she can't do anything for me just give over the message in the next 24 hours. They really need competition.its...
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Anonymous
Paul Fernandez

Not reliable delivery, always late. Company TOO BIG need more competition. Called AGAIN EARLY today. finally spoke to local representative. Trying to post this comment having ...

1.8
#1275448
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They are a pitiful excuse of a company. They serviced my water in NYC for years and in the last year could not stick to a delivery schedule. I had numerous supervisors and "specialists" supposedly monitoring my account and nothing changed. I cancelled them in May and...
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Anonymous
Anonymous

Ready fresh has gone downhill real fast . The prices go up service is terrible delivery skipped and rescheduled with no notice I’m thinking it’s time to change because these p...

#1326553
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I could never get through to customer service. I wrote emails...called...etc. I have not had a water delivery since MARCH ( it is September) & I got a collection agency notice for $145.62....if they can tell me what I'm paying for I will gladly pay! nobody can! Was I...
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1.0
I liked
  • Cold water
I didn't like
  • Weird billing and prices
#1353683
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Contact Readyrefresh

Mailing Address:
Ready Refresh by Nestle
11740 Miramar Pkwy
Miramar, Florida 33025
United States
Phone:
(800) 274-5282
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On the day of our water delivery, they call to say oops they can't make it. Note as of today the local stores had sold out of water. We were counting on this delivery to carry us thru the hurricane-which by the way has been on the news nonstop for over a week. Instead...
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2.6
I liked
  • Product
I didn't like
  • That in time of an emergency they are unreliable
  • Unprofessionalism
#1352396
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