When my small nonprofit organization's office in Baltimore started our last 5-gallon bottle of Nestle ReadyRefresh water, I placed an online order for delivery, and got the date May 16 (2018). As has happened before, the delivery did not take place that day, but was...Read more
I was satisfied the first several years but this past year has been horrible. Water is never delivered as scheduled, always delayed. This past month my water delivery has been rescheduled 5 times already and I still haven't received my water. I am being told there is...Read more
Over the past week they rescheduled delivery 5 times. And left me without water for the weekend. When I called them the girl said she's just a call center she can't do anything for me just give over the message in the next 24 hours. They really need competition.its...Read more
My company scheduled 1 delivery per month. Nestle usually delivers the water the last day of the month. This month they never showed up. I tried to call the customer service line and a recording stated that due to high volume of calls they were not receiving more...Read more
I didn't like
- That i was not notified about the change in delivery
What happened to customer service? I called a week ago yesterday to inquire about getting an earlier delivery; we ran out of water. We were told that our day of delivery was 5 days away and nothing could be done about it. We did not get our water in five days. I called...Read more
Readyrefresh - Delay delivery.
Terrible service , DO NOT REQUEST THIS SERVICES , 2 weeks waiting for my delivery of water , notification of failure of delivery the same day your getting your delivery so you can not do anything about , Every time They reschedule and reschedule , it’s been 2 weeks of rescheduling waiting to get the water .
don't have ready refresh water by nestle delivery to you . I supposedly had a delivery last week and they only left a few bottles. I was told they would be back either that same day or the next as the bottles on the truck were very dirty and he didn't want to leave...Read more
This is the absolute worst company I have had the displeasure of working with in quite some time. They no longer value customer service and service quality. I've been receiving 5 gallon water jugs to my home since 1993. What happen to this company? Since Nestle took...Read more
Having been a customer for 9 years, we were always pleased with Deer Park Water. Then Nestle bought the company and everything went downhill. Deliveries were never when they said they would be. We would get a schedule in the mail that would tell us one date, on the...Read more
I didn't like
- Very very poor delivery service not recommending this place ever
- Totally unreliable and customer service has no clue
This company is terrible. I have been waiting for almost 2 weeks for the delivery. Every day they move the delivery forward 1 day. Not sure if will ever get the water. Have to find another company. Cannot believe ReadyFresh will be in business long. This company is...Read more
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