ReadyRefresh
Reviews and Complaints
Over charged
- Convenice
- Over charged do not deliver promised service
Preferred solution: Full refund
User's recommendation: Absolutely would not recommend only if they want to get ripped off
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerBad service
- Everything is terrible
Preferred solution: Full refund
Need 15 bottles picked up
- You can not get anyone on the phone
User's recommendation: All customers should be able to get a live person to talk to.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPick up rescheduled with out confirming me
Preferred solution: Equipment picked up
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPossibly stop service. New owner
Preferred solution: Close existing account for Brent Cornejo
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnreliable Service
**NO STARS** AVOID like a bad ex-boyfriend! I have been a ReadyRefresh customer for over 2 years and recently canceled my service due to the complete lack of reliability.
They will confirm delivery multiple times and then never show up with no notice and reschedule or completely cancel your delivery - this has happened 5 times now. I don't know if the drivers are lying or its a combination of the drivers and customer service, I've been told that my order will show up several times by customer service and with an hour of getting that confirmation receive an email stating they couldn't deliver because "no one was home" - LIES. At the same time ReadyRefresh has determined that they will authorize payment on a CC an entire week before delivery. So customers are literally paying in advance for services that they never get.
As a different review stated they do not pickup their products to end the service.
I have over 10 bottles that need collecting because they have not completely picked up all the empty bottles in 6 months while delivering new bottles of water. I've reported them to the consumer compliant division of the state attorney general office, clearly their business practices are fraudulent.
- Expensive
- Unreliable
Preferred solution: I already canceled my service they need to pickup their empty bottles or give me a place to drop them off. They have repeatedly canceled or rescheduled pickup.
User's recommendation: **NO STARS** AVOID like a bad ex-boyfriend!
Horrible customer service
User's recommendation: Look elsewhere if possible
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerTerrible service
- Frustrating
Preferred solution: Full refund
User's recommendation: find another company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo me han podido ayudar llevo dos semanas así marcando y marcando
Preferred solution: Full refund
Poor customer service and delivery and pickup awful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMoney hungry
Charged after account was closed. Company said that it is their policy. Will not recommend
- Water delivered to your door
- Expensive
- Over charge you for the water
Preferred solution: Full refund
Not delivered
Dissatisfaction
User's recommendation: Turn around and run as fast as you can.
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Verified Reviewer | Riverside, CaliforniaProblem
User's recommendation: Don’t get involved with this company. They were great when they were Arrowhead!
Undelivered products
- Great product
- Unreliable delivery and service
Preferred solution: Full refund
User's recommendation: Make deliveries promptly
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This their whole scam. I just went through my itemized bills since January 2023.
They’ve got me for $1,100 so far.
They never pick up the empty ones and these 20$ late fees. They’re working it, and the work isn’t to our benefit lol
Human beings cost money and cause trouble ; they're the last thing a company wants to take on more of. Companies with a low capital base cannot afford the salaries, taxes, insurance, turnover, benefits, etc.
just to have someone sit by a telephone all day in case it rings. You want low prices and ease of ordering but humans ruin that equation.