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Readyrefresh - DONT EVER BUY ANYTHING FROM THIS CONPANY

This company steal your identification, this company steal you money, I don’t have any service with them or either my mom and they call me to get my credit card information and they don’t even have a costumer number or account number. Don’t buy it from Costco either!!!!
Company wrote 0 private or public responses to the review from Sep 12.
#1353606
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On the day of our water delivery, they call to say oops they can't make it. Note as of today the local stores had sold out of water. We were counting on this delivery to carry us thru the hurricane-which by the way has been on the news nonstop for over a week. Instead...
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Company wrote 0 private or public responses to the review from Sep 11.
2.6
I liked
  • Product
I didn't like
  • That in time of an emergency they are unreliable
  • Unprofessionalism
#1352396
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Really enjoyed this company to start. The drivers were somewhat polite. Was nice having water delivered to the office. We were receiving invoices via email and then it stopped. unsure why but never received a reminder call until 3 months down the road and received a...
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Company wrote 0 public responses to the review from Sep 10.
#1351366
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I had used this company for about a year. During that time I made several attempts setting up through their auto-pay, but there system couldn't seem to get it together. Sarcastic So I was having to manually pay and set my delivery dates every month. I ended up moving...
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Company wrote 0 private or public responses to the review from Sep 07.
2.0
#1349594
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Readyrefresh - Water not delivered on dates showing

Water not being delivered on dates given and saying they did!!!!!
Company wrote 0 public responses to the review from Sep 01.
#1344159
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Readyrefresh - The worst company to ever deal with.

Continuosly promised to deliver water and never did flr over a month. Tjen i get charged for 2 waters and was told i would get reembursed and they never did that either. Do not order from this company!!!!
Company wrote 0 private or public responses to the review from Sep 01.
#1344138
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Two days ago I received their usual reminder text that delivery was today, 8/31. I put my bottles out at 6:30 am. At 9:05 I get the message they can’t come till 9/4, no other explanation. I call, placed on hold, then disconnected. This is the second time since I joined...
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Company wrote 0 private or public responses to the review from Aug 31.
2.4
#1343282
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Readyrefresh - Billing

I have a problem with their billing procedures They state my account is closed because I owe them money. My bank statement indicated that the payments are all up to date .
Company wrote 0 public responses to the review from Aug 30.
3.4
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1342517
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So I called to cancel my service, because I found out that every month I get charged different amounts, first month it was $6.00, last month it was $36, then this month it's 10 bucks, I haven't changed the plan or anything on my account, then I found out I couldn't log...
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Company wrote 0 private or public responses to the review from Aug 27.
1.7
I liked
  • Delivery drivers
I didn't like
  • Customer service at the corporate office
#1339896
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Readyrefresh - Billing

My bill was 44 dollars and without receiving any water became 88 dollars and again without receiving any water it was 108 dollars.
Company wrote 0 private or public responses to the review from Aug 27.
1.5
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1339770
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