On Monday we were supposed to get our first delivery of water and have the cooler "installed". The wait window is a ridiculous 7am-5pm but they somehow couldn't manage that. I had to waste an entire day I could have been working waiting for them. We had to call and...Read more
I have been a customer of your company for 20 years as of this September. Recently, I requested a replacement dispenser as my old dispenser which I have had for 15 or more years no longer worked. I received the new dispenser which was classified as a No Spill...Read more
Readyrefresh - Delivery time sucks
Delivery btw 8–5pm no weekend Andy holidays . Are you expecting customers to take one day off to stay home accepting delivery ?
You have the worse service ever! I don't understand how your company keeps it's head above water. Deliveries are constantly pushed back or over looked completely, and then you have the audacity to bill your customers wrong. your company is sad and I for one are through...Read more
I didn't like
- That the delivery driver did not ring my bell
- Totally unreliable and customer service has no clue
- Horrible driver with no regard for your product or the customer
Readyrefresh - Delivery purpose
They delivered the wrong number of bottles. They didnt take my empties. This is after 3 rescheduled deliveries from you guys and today im leaving on vacation! The service is terrible
Readyrefresh - Awful Communication
You’re on their schedule, not other way around
I have only been a customer for two months and I canceled my service but their record say I didn't cancel my service so they delivered six bottles of water I proceeded to call them again and cancel my service for the second time only to get charged another $29.95 when...Read more
Poland spring probably was bought by this *** h**** British company. I have been a customer with Poland spring since 2005. Total of 13 years. For last six months the service is terrible. The new company has mind set of delivering food and water to third world...Read more
I have had Ready Refresh for years. I don't know what happened to them but they went way down hill. They keep changing their delivery dates and their prices shot up. Due to them changing their date on their own, water was delivered while we were away and it was 90+...Read more
Readyrefresh - Unreliable and bad service
1- my account was charged more than the amount on the website( they dont send a receipt btw) 2- The order was rescheduled twice without a notice. 3- worst customer service.
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