This is the absolute worst company I have had the displeasure of working with in quite some time. They no longer value customer service and service quality.
I've been receiving 5 gallon water jugs to my home since 1993. What happen to this company? Since Nestle took over the service delivery has gone downhill. The customer service is terrible, non-existent really, can't ever reach a person by phone and the home delivery is inconsistent at best.
The use to call and tell us when they were coming. Then they stopped coming when they said they would, and actually come a week or two later. Now they stopped calling. They never deliver when scheduled.
This is a horrible company. I've been waiting for a supervisor to call for several weeks.
I will cancel this service. A word to the wise, stay away, go to another company!
Reason of review: Poor customer service.